Traditional ways to reserve did not work
- I made more than 20 calls around the time French Laundry opens for the day. The phone calls never got through.
- Last time we visited Napa, we intentionally dropped by at the French Laundry. They do not take reservation from the public that way.
- I tried to book reservation via Opentable.com with no success either.
Googling about booking French Laundry confirmed that I would need additional help, as I did not think I had the luck to connect to French Laundry through phone call.
Concierge Services
It was my first time to use concierge service. The concierge service is free of charge.
MasterCard Concierge 800-336-6420
I called MasterCard Concierge service, as I have Chase Ink Bold MasterCard. They responded courteously that they would do their best to make a reservation within the preferred date range I provided. (Asking to book on a specific date would not likely work). That was all I needed to do: called concierge service. Six weeks later, I was thrilled to receive the following email from MasterCard Concierge.
I am so happy to inform you that we were able to secure your reservation at The French Laundry for Saturday, November 23 at 9pm. The reservation is under the name, Patrick Wong and is for two guests.
All reservations must be reconfirmed 72 hours prior to the reservation date. We will be honored to reconfirm your reservation for you on October 30th. Unfortunately changes in party sizes cannot be guaranteed and may result in the forfeit of your reservation.
Please note that jackets are required for gentleman. In addition, tennis shoes, shorts, or tee shirts are not allowed.
I hope you have a wonderful time! It has been my pleasure to assist you.
At your service,
Concierge
Concierge
Thank you for using the MasterCard Concierge Service. It has been a pleasure to assist you and we look forward to helping you with all of your future needs. Don’t forget to visit us online at http://concierge.mastercard. com or call us directly the next time you need to make travel arrangements, dinner reservations or need ideas for things to do this upcoming weekend. To ensure that you continue to receive your emails from MasterCard Concierge, please addMasterCardConcierge@ vipdeskservice.com to your Address Book or Safe List.
On November 23, 2013, we had our dinner at the French Laundry. Isa was very pleased.
Dress code for Men and Women
Dress the best you can, as if attending a formal wedding ceremony. No jeans. Jacket is required. I regretted not wearing suit. The restaurant reserves the right to not let the guest to dine unless dress code is observed.
Price
As of 2013 November 23, with some food choice upgrades, we paid about USD $600 excluding wine.
- French Laundry experience would be more exciting if not knowing what food you will be served, so I do not post the menu here.
- Go dining with a low expectation. It is nice to be surprised.
- It is a full-course dinner, lasting about 2 hours. Do not worry about the tiny quantity. I did not feel hungry at the end. In fact, we were so full that we requested to have desert to-go.
- Can not emphasize again. Dress nice and smile.
Chocolate Mousse Cake |
Are there credit cards which offer concierge service and does not have annual card membership fee?
There are two that I know: Citi Hilton HHonors Citi Visa card, Chase Freedom Visa Signature Card.
Where to stay overnight at Napa?
Our simple king-bed room |
Sunny Sunday morning shot |
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